FAQ

What is your cancellation policy?

Once the order has been placed, it cannot be canceled. If you have any questions on your order, please contact support@iconexpansion.com
International Order

Currently, we do not accept orders from outside of the United States.
Where are the product made?

The products made and imported from Thailand. They are approved by Thailand's Food and Drug Administration. Additional, the products are Halal certify by theCentral Islamic Council of Thailand.The products made and imported from Thailand. They are approved by Thailand's Food and Drug Administration. Additional, the products are Halal certify by theCentral Islamic Council of Thailand.
Billing and Shipping Information

Please confirm your billing/shipping addresses before finalizing and submitting your order as we are unable to change the billing/shipping addresses once the order has been shipped out.
Where can I find the full list of product ingredients?

Product information and ingredients are listed on each product's page. If you want to see an ingredient list and are not able to see it on the product page, please contact us at support@iconexpansion.comwith the specific product(s) you are inquiring about.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.