SHIPPING & RETURNS
Shipping Policy
Please confirm your billing/shipping addresses before finalizing and submitting your order as we are unable to change the billing/shipping addresses once the order has been shipped out.
Return & Exchange Policy
Items are eligible to be returned so long as the order was placed within 30 days from the time of return*. Unfortunately, we are unable to refund your original shipping charges.
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To get full refund, the products must be returned in their original packaging with unused and unopened conditions.
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In case the returned products are found opened or used during the screening process, we reserve the right to decide on the returned products.
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For returns regarding allergies, we will need to have photo proof of allergy. Please note that if items are returned with incorrect return reasons through pre-paid labels, you will be responsible for shipping/handling fee of $7.99 and it will be deducted from your refund. If you have any questions regarding return reasons and process, please contact us at support@iconexpansion.com before processing returns. Please make sure to include your order number and the name of the item you are returning in the email.